Lead times
Most orders ship in 5–10 business days. Freight transit is typically another 5–10 business days depending on distance. You'll get email confirmation and a tracking number when your hoop leaves the warehouse.
Delivery method
All hoops ship via freight with liftgate. The carrier will call to schedule a delivery window. The driver lowers your hoop to ground level at the end of your driveway — they do not bring it into the garage or assemble it.
What to do at delivery
- Inspect before signing. Walk around the crate, look for forklift damage, broken straps, exposed corners.
- If you see damage, note it on the BOL (bill of lading) before signing. Take photos.
- Sign clear only if everything looks perfect.
- Call us at 770.377.1961 within 24 hours if anything's wrong.
Shipping zones
Free freight to the continental U.S. on all in-ground hoops. Alaska, Hawaii, and Canada available by quote — call for a shipping estimate.